Articles & research
Notes on how institutions work, how technology is adopted, and how to measure change.
Good projects start with a clear direction
Before building a system, understand the processes holding people back and the change they need.
Institutional transformationA working rhythm that makes room for collaboration
Institutional problems call for work across disciplines, including opportunities for universities and researchers to learn.
CollaborationMake room for small progress
Institutional change needs to be measured against a starting point, not the number of features completed.
Impact evaluation